- Contact Vegtoons Store before returning any items.
- The product must be in new condition.
- To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
- If a package is unclaimed you might have to pay a handling fee.
Please contact Vegtoons Store before returning any items.
The product must
be returned in new condition. If the product is ruined or used, the product shall
not be refunded.
It is appropriate that the customer controls the return delivery to verify that this is accurate and error free. Please be sure to include contact information with the return.
We suggest you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. Please provide us with a tracking number if available.
Vegtoons Store will make a refund of eligible returns (i.e., problems that occur because of our error).
Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Vegtoons Store is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
For packages that are not cashed at your post office within 14 days, Vegtoons Store reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
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